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Privacy Policy

Privacy Policy

Great Lakes Internet, Inc. maintains this web site as a service to its customers. By using the web sites owned and operated by Great Lakes Internet, Inc., you are agreeing to comply with and be bound by the following terms of use, which may change at any time.

Information Collection

Great Lakes Internet, Inc. collects information from our users at several different points on our website, and is the sole owner of the information collected. During registration a user is required to give their contact information (such as name, address, phone number, social security number, and driver's license).


A cookie is a piece of data stored on the user's hard drive containing information about the user. For instance, by setting a cookie on our site, the user would not have to log in using a  password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able customize the feel and content on our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to track a user's movement at an aggregated level, and gather broad demographic information for aggregate use, as we are required to.  IP addresses are not linked to personally identifiable information.


This web site contains links to other sites. Please be aware that Great Lakes Internet, Inc. shall not be responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (name and email address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this web site.


All sensitive information submitted online will be encrypted with at least 128 bit encryption. All of our websites support up to 256 bit AES encryption using TLS 1.0. This ensures that all sensitive information is kept secure and protected. If you have any questions about the security of our website, you can send an email to support@greatlakes.net.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user by phone or email to provide requested services and about issues relating to their account.

Correction/Updating Personal Information

If a user has a need to change any personal information, such as a contact person, password, mailing information, last name, and phone numbers, our users are encouraged to contact our office only by phone to make such changes.

Email Addresses

It is the responsibility of each user to check and download their email at least once per week.  Each user will receive up to 50MB of email space on the server without additional cost.Every email account will be monitored monthly for usage and space used Great Lakes Internet, Inc. will never sell or give out user's email address or any other personal information for any reason or gain for or by Great Lakes Internet, Inc.